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I've flicked through a lot of policies after coming across Goldsmithsleu's Delicious Set for Social Media Policies, as well as a list of policies from various organisations on the Social Media Governance site. However, I quickly came to the conclusion that Policies can often be restrictive and unhelpful in areas that are so dynamic and ever-changing - like Social Media. Also, I don't think I have the patience/attention/mindset to read some of those 10 pages (and more) policies from some organisations. Rather, I think a more flexible and supportive set of guidelines would better serve staff in HE, which is a common opinion through Twitter discussions with @SueFolley and @MarkPower.
Based on this assumption, I can think of half a dozen statements/points (below), but I'm really hoping to gauge the opinions of readers through the comments section, on what messages are important to get across in such a document, if indeed one is needed at all. So please, share your thoughts...
- Staff are encouraged to develop a digital identity and use Social Media as a communication channel with students and colleagues
- Staff can create separate accounts for personal and professional use, depending on preferences. Both options have positive associations
- Bare in mind you are always a representative of the University and should be mindful of the terms and conditions related to academic employment
- When using Social Media in a professional capacity, you should be clear who you are and who you work for rather than using obscure aliases
- Refrain from discussing personal information with students in an open environment
- If you witness inappropriate behavior from students/colleagues, raise this with appropriate line management for action rather than challenging those concerned in an open environment
Anything on here will be CC so reusable :-)
This work by Peter Reed is licensed under a Creative Commons Attribution-NonCommercial 3.0 Unported License.